Frequently Asked Questions
This page should answer most FAQs.
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Please review BEFORE contacting, as your question may already be answered.
THE LIFESTYLE PACKAGE
The Lifestyle Package allows you to purchase Lifestyle hair and have it installed at a discounted price.
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FREE wig installations, 40% off sew-ins, and 20% off ponytail installations!
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This can only be offered when purchasing NEW Lifestyle hair. Hair purchased in the past does not apply!
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Once you have purchased the hair you will have the option to BOOK NOW on the final page.
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Amount of hair needed for each style:
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Frontal/Closure Sew-in: 3 bundles + Frontal/Closure
Traditional Sew-in: 3 bundles
Ponytail: 1 bundle (18 to 20 inches for waist length, depending on height)
Half up Half down Ponytail: 2 bundles
Tape-in Extensions: 2 or 3 bundles (depending on desired fullness)
RETURNS & EXCHANGES
No returns or exchanged are allowed. All sales are final!
SHIPPING
Please allow up to 5 business days to process your order.
Tracking numbers will be added to your order number once it has been shipped.
Shipping usually takes about 2-3 business days depending on your location.
A "pick-up" option is available but may still need to allow up to 5 business days to process orders.
PAYMENT OPTIONS
Online purchases and appointment deposits will except any major debit or credit card.
Payments made at the appointment can be accepted through Venmo, Apple Pay, Zelle, or Cash.
HAIR CARE TIPS
1. When the hair starts to feel dry and tangle a bit, it is time to wash.
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2. Please wash the hair with non-sulfate shampoo.
(Recommended: Aussie Moisture Shampoo & Conditioner or Tresemme Moisture Rich Shampoo & Conditioner)
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3. Untangle the hair gently before washing. Do NOT rub the hair together causing it to tangle more.
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4. Deep condition the hair for 30 minutes. Make sure you thoroughly wash the conditioner out!
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5. Air dry the hair after washing.
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6. If you choose to dye the hair, please make sure to maintain it!
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(Any dyeing to the hair will change the natural shine and cause the hair to dry.
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7. For the Raw Curly Hair texture, finger comb the hair or use a wide tooth comb to detangle.
BOOKING/CANCELLATIONS
The latest you are able to book is five days prior to the scheduled appointment.
Once booked, deposits are nonrefundable, no exceptions.
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If you need to reschedule, you may apply the same deposit to new appointment if changed at least 2 days in advance. Otherwise you must pay a new deposit.
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You are able to cancel/reschedule your appointment the by texting our business number below.
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No call/No shows will result in you being unable to book with me in the future.
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ADDITIONAL FREQUENTLY ASKED QUESTIONS
What if I don't see the style I want?
Contact us at the number below! We are very versatile and love trying new styles!
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How do I customize a wig?
You can choose to have any wig dyed a custom color for an additional fee. On the SHOP page, once you have selected and bought your hair, please send a picture of the desired look to my business number or email. You may be contacted to give more info on your order.
*there are also pre-made custom units you can select as well*
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How do I submit a review?
Please send any reviews via Instagram or email.