Frequently Asked Questions
This page should answer most FAQs.
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Please review BEFORE contacting, as your question may already be answered!
THE LIFESTYLE PACKAGE
The Lifestyle Package allows you to purchase Lifestyle hair and have it installed at a discounted price.
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FREE wig installations, 40% off sew-ins, and 20% off ponytail installations!
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This can only be offered when purchasing NEW Lifestyle hair. Hair purchased in the past does not apply!
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Once you have purchased the hair you will have the option to BOOK NOW on the final page.
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Amount of hair needed for each style:
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Frontal/Closure Sew-in: 3 bundles + Frontal/Closure
Traditional Sew-in: 3 bundles
Ponytail: 1 bundle (18 to 20 inches for waist length, depending on height)
Half up Half down Ponytail: 2 bundles
Tape-in Extensions: 2 or 3 bundles (depending on desired fullness)
RETURNS & EXCHANGES
No returns or exchanged are allowed. All sales are final!
SHIPPING
Please allow up to 5 business days to process your order.
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Tracking numbers will be added to your order number once it has been shipped.
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Shipping usually takes about 2-3 business days depending on your location.
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A "pick-up" option is available but may still need to allow up to 5 business days to process orders.
PAYMENT OPTIONS
Online purchases and appointment deposits will except any major debit or credit card.
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Payments made at the appointment can be accepted through Venmo, Apple Pay, Zelle, or Cash.
HAIR CARE TIPS
1. When the hair starts to feel dry and tangle a bit, it is time to wash.
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2. Please wash the hair with non-sulfate shampoo.
(Recommended: Aussie Moisture Shampoo & Conditioner or Tresemme Moisture Rich Shampoo & Conditioner)
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3. Untangle the hair gently before washing. Do NOT rub the hair together causing it to tangle more.
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4. Deep condition the hair for 30 minutes. Make sure you thoroughly wash the conditioner out!
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5. Air dry the hair after washing.
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6. If you choose to dye the hair, please make sure to maintain it!
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(Any dyeing to the hair will change the natural shine and cause the hair to dry.
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7. For the Raw Curly Hair texture, finger comb the hair or use a wide tooth comb to detangle.
BOOKING/CANCELLATIONS
The latest you are able to book is five days prior to the scheduled appointment.
Once booked, deposits are nonrefundable, no exceptions!
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If you need to reschedule, you may apply the same deposit to new appointment if changed at least 2 days in advance. Otherwise you must pay a new deposit.
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You are able to cancel/reschedule your appointment the by texting our business number below!
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No call/No shows will result in you being unable to book with me in the future.
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ADDITIONAL FREQUENTLY ASKED QUESTIONS
What if I don't see the style I want?
Contact us at the number below! We are very versatile and love trying new styles!
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How do I customize a wig?
You can choose to have any wig dyed a custom color for an additional fee. On the SHOP page, once you have selected and bought your hair, please send a picture of the desired look to my business number or email. You may be contacted to give more info on your order.
*there are also pre-made custom units you can select as well*
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How do I submit a review?
Please send any reviews via Instagram or email.
APPOINTMENT RULES
HAIR MUST BE PROPERLY PREPPED (WASH AND BLOW DRIED, NO PRODUCT).
MASK IS REQUIRED UPON ENTRY! NO EXCEPTIONS!
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AN ADDITIONAL $10 WILL BE ADDED TO THE TOTAL COST PER 10 MINUTES LATE. AFTER 30 MINUTES YOUR APPOINTMENT WILL BE CANCELLED.
CONTACT INFO
BUSINESS NUMBER: (402) 364-6709
(please allow up to 24 hours for response)
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INSTAGRAM: @LIFESTYLEBYLIV_